Privacy Statement

1. Overview

We prioritize the safeguarding of your personal data and value your privacy. This Privacy Statement details our practices for gathering, utilizing, revealing, and securing your information when you interact with our website, make bookings, or engage with our online or on-site services.

2. Data We Gather

We might gather the following categories of data:

Identifiable Information

  • Full Name

  • Email Contact

  • Contact Number

  • Postal Address

  • Payment Information (handled securely via external providers)

  • Official ID (for verifying age and identity as needed)

Reservation & Usage Information

  • Booking Records

  • Special Preferences and Requests

  • On-premise Service Activity (e.g., spa, dining, gaming)

System Information

  • Internet Protocol (IP) Address

  • Device and Browser Type

  • Cookie Data and Tracking Tools

  • Interaction Statistics on Site (e.g., pages visited, interactions)

3. Utilization of Your Data

We process your information for these purposes:

  • To handle bookings and reservations

  • To confirm your identity and age

  • To facilitate secure payment processing

  • To customize your visit

  • To communicate booking details

  • To offer support to customers

  • To enhance our online presence and offerings

  • To meet legal directives and rules

4. Disclosing Your Data

We don’t trade your personal data. Nonetheless, it may be shared with:

  • Reliable Service Partners (e.g., payment gateways, customer assistance platforms)

  • Authorities or legal bodies, as legally mandated

  • Collaborators for marketing initiatives, with your permission

5. Cookies and Tracking Tools

We employ cookies to improve your browsing, assess site traffic, and deliver tailored content. You can adjust your cookie settings via your browser options.

6. Information Security

We use standard security protocols to shield your information from unauthorized access, loss, or misuse. Payment operations are encrypted and handled securely.

7. Your Entitlements

Based on your jurisdiction, you might have the rights to:

  • Review your personal information

  • Amend or update incorrect details

  • Request the removal of your information

  • Revoke consent for certain data operations

  • Challenge or limit data usage

To exercise these entitlements, reach out to us using the contact information provided below.

8. Data Storage Duration

We keep your personal information only as long as needed for the purposes outlined in this document, or as mandated by applicable laws.

9. Privacy of Minors

Our offerings are designed for those 18 years or older. We don’t intentionally gather data from those underage. If we find we’ve obtained information from a minor, we’ll promptly delete it.

10. Policy Amendments

We might revise this Privacy Statement periodically. Any modifications will be updated on this page with the new revision date. We urge you to check it frequently.

11. Reach Out to Us

For any inquiries or issues regarding this Privacy Statement or your data, please get in touch with us.